Responsible Gaming at Spirit Casino Australia

Last updated: 09.07.2024

At Spirit Casino, we prioritize responsible gaming to ensure a safe and enjoyable experience for all players. Gambling should always remain a form of entertainment, not a way to make money or escape personal issues. This page outlines our commitment to responsible gaming, the tools we provide to help players stay in control, and the steps to take if gambling becomes a problem.

What Is Responsible Gaming?

Responsible gaming means gambling in a way that is controlled, mindful, and balanced. It involves:

• Setting limits on time and money spent.
• Understanding the risks of gambling.
• Recognizing when to stop.

Spirit Casino encourages all players to adopt responsible gaming habits to prevent gambling from negatively affecting their lives.

Signs of Problem Gambling

Gambling becomes problematic when it interferes with daily life. Common signs include:

• Spending more money or time on gambling than intended.
• Chasing losses to win back money.
• Neglecting work, family, or personal responsibilities.
• Borrowing money or selling possessions to gamble.
• Feeling anxious or irritable when not gambling.

If you or someone you know exhibits these behaviors, it may be time to seek help.

Tools for Responsible Gaming at SpiritCasino

Spirit provides several tools to help players manage their gambling activity:

1. Deposit Limits

Players can set daily, weekly, or monthly deposit limits to control spending. Once set, these limits cannot be increased until the cooling-off period expires.

2. Loss Limits

This feature allows players to cap the amount they can lose within a specific timeframe.

3. Wager Limits

Players can restrict the maximum amount they bet per game or session.

4. Session Time Reminders

Spirit Casino offers pop-up notifications to remind players how long they’ve been playing, encouraging breaks.

5. Self-Exclusion

For players who need a longer break, we offer self-exclusion options:

• Temporary self-exclusion (24 hours to 30 days).
• Long-term self-exclusion (6 months to 5 years).

During self-exclusion, players cannot access their accounts or receive promotional offers.

6. Reality Checks

Regular alerts display time and money spent during a gaming session to help players stay aware.

7. Account Closure

If gambling is no longer enjoyable, players can permanently close their Spirit Casino account.

How to Set Limits

1. Log in to your Spirit account.
2. Navigate to the Responsible Gaming section.
3. Choose the desired limits (deposit, loss, wager, or time).
4. Confirm the changes.

Once activated, these limits cannot be altered until the cooling-off period ends.

Underage Gambling Prevention

Casino Spirit strictly prohibits underage gambling. We verify the age and identity of all players during registration. If you suspect a minor is gambling, report it to our support team immediately.

Parents and guardians can take additional steps to prevent underage access:

• Use parental control software.
• Keep gambling account credentials secure.
• Educate young people about the risks of gambling.

Support for Problem Gambling

If gambling is affecting your life, help is available. We partners with organizations that provide free and confidential support:

1. Gambling Therapy

A global service offering advice and emotional support for problem gamblers and their families.

• Website: www.gamblingtherapy.org

2. GamCare

A UK-based organization providing counseling and resources.

• Website: www.gamcare.org.uk
• Helpline: 0808 8020 133

3. National Council on Problem Gambling (NCPG)

A U.S. resource offering help and referrals.

• Website: www.ncpgambling.org
• Helpline: 1-800-522-4700

4. BeGambleAware

Provides information and support for responsible gambling.

• Website: www.begambleaware.org
• Helpline: 0808 8020 133

Our Commitment to Fair Play

Spirit Casino ensures fairness through:

• Licensed and Regulated Games – All games use RNG (Random Number Generator) technology for unbiased outcomes.
• Transparent Policies – Clear terms and conditions for bonuses, withdrawals, and gameplay.
• Secure Transactions – Advanced encryption protects player data and financial transactions.