Terms And Conditions

Version 2.6 Last Updated: 02/09/2024

1. General

1.1 Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website, you agree and confirm your consent to the Terms and Conditions stipulated below.

1.2 If you do not accept these Terms and Conditions, you are not allowed to use the services of the Spirit Casino.

1.3 The Casino reserves the right to unilaterally change the Terms and Conditions when such need occurs with notification of the Gambler about it, or without it. We do recommend all Players to visit this page regularly and check for possible updates.

1.4 The main language of the Casino website is English, and any translation errors are interpreted in favor of the Casino.

2. CHANGES TO TERMS AND CONDITIONS

Spirit Casino reserves the right to unilaterally change these Terms and Conditions when necessary. We will make reasonable efforts to notify players of significant changes by email, but we recommend all players regularly review this page for updates.

3. WHO CAN PLAY

Spirit Casino accepts players only from countries and regions where online gambling is legally permitted. The minimum age for players is 18 years or the legal gambling age in the player’s jurisdiction, whichever is higher. Players must ensure they are not violating any local laws by participating in our games.

We reserve the right to request proof of age and may suspend accounts of players who fail to meet this requirement. Players from Sweden, Croatia, France, Serbia, Israel, and the United States of America are not eligible for bonuses or promotional programs.

The following countries and territories (“Restricted Countries”) are prohibited from depositing and playing real money games: Curaçao, Aruba, Bonaire Sint Eustatius and Saba, Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, Saint Martin (French part), French Polynesia, Wallis and Futuna, New Caledonia, Gibraltar, Israel, Jersey, Lithuania, Netherlands, Spain, Turkey, United Kingdom, Greece, Belgium, Angola, Albania, Iraq, Jamaica, Uganda, Pakistan, Panama, Lebanon, Zimbabwe, Mauritius, Nicaragua, Iran, Yemen, Central African Republic, Côte d’Ivoire, Sudan, Liberia, Syria, Cayman Islands, Somalia, Republic of the Congo, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar (Burma), South Sudan, Burkina Faso, Libya, Mali, Barbados, Rwanda, Puerto Rico, Georgia, Serbia, Ukraine, Portugal, Estonia, Afghanistan, Åland Islands, American Samoa, Andorra, Antarctica, Antigua and Barbuda, Argentina, Bahamas, Bangladesh, Botswana, Bouvet Island, British Indian Ocean Territory, Bulgaria, Cape Verde, Cambodia, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Costa Rica, Croatia, Djibouti, Dominica, Ecuador, Egypt, El Salvador, Falkland Islands (Malvinas), Faroe Islands, Fiji, Gabon, Gambia, Greenland, Grenada, Guam, Guatemala, Guernsey, Guinea-Bissau, Heard Island and McDonald Islands, Vatican City (Holy See), Hong Kong, Hungary, Iceland, Indonesia, Isle of Man, Kyrgyzstan, Laos, Latvia, Liechtenstein, Macau, Madagascar, Malawi, Malaysia, Maldives, Marshall Islands, Mauritania, Monaco, Mongolia, Montenegro, Montserrat, Namibia, Nauru, Nepal, Norfolk Island, Northern Mariana Islands, Oman, Palau, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Qatar, Romania, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, San Marino, Sao Tome and Principe, Saudi Arabia, Seychelles, Singapore, Solomon Islands, Sri Lanka, Suriname, Svalbard and Jan Mayen, Sweden, Turkmenistan, Tuvalu, United States Minor Outlying Islands, Uruguay, Vietnamm, Western Sahara, Zambia, British Virgin Islands, South Georgia and the South Sandwich..

4. AVAILABILITY OF GAMES

Some games may be unavailable in certain jurisdictions due to game provider restrictions. Using VPNs to bypass these restrictions is strictly prohibited and may result in confiscation of winnings.

Specific game restrictions apply to NetEnt games and branded slots, with additional limitations for certain territories as detailed in the full Terms.

5. ACCEPTED CURRENCIES

Spirit Casino accepts multiple currencies including EUR, USD, AUD, CAD, BTC, ETH, and other cryptocurrencies as listed in the full Terms.

6. FEES AND TAXES

Players are solely responsible for any taxes or fees applicable to their winnings according to their local laws.

7. GAME RULES

By accepting these Terms, players confirm they understand the rules of all games offered. Theoretical payout percentages for each game are available for player review.

8. DISCLAIMER OF LIABILITIES

Spirit Casino is not liable for any financial losses resulting from gambling activities. We are not responsible for technical issues including hardware/software defects or internet connectivity problems.

In cases of payment or settlement errors, we reserve the right to correct mistakes and reclaim any erroneously credited funds. Players must immediately report any such errors to our support team.

9. USE OF PLAYER ACCOUNT

Each player may maintain only one account. Creating multiple accounts may result in termination of all accounts and forfeiture of winnings. Accounts must be kept up-to-date and may be subject to KYC verification procedures.

10. ANTI-FRAUD POLICY

Spirit Casino employs strict anti-fraud measures. Fraudulent activities including chargebacks, bonus abuse, or account manipulation will result in account termination and forfeiture of funds. We may report suspicious activity to relevant authorities.

11. DEPOSITING

Minimum deposit is €20 or equivalent. Deposits must be made from payment methods registered in the player’s own name. Third-party payments are prohibited.

12. WITHDRAWAL POLICY

Minimum withdrawal is €20 or equivalent. Withdrawals are subject to verification procedures and may be processed in installments for large amounts. Daily, weekly, and monthly withdrawal limits apply as detailed in the full Terms.

13. REFUND POLICY

Refund requests must be made within 24 hours of the transaction (or 30 days for unauthorized access). All bonuses and winnings will be deducted before processing refunds.

14. DORMANT ACCOUNTS

Inactive accounts (12+ months without login) may be charged a monthly maintenance fee of €30 or equivalent until the balance is depleted.

15. EXPIRY PERIOD

Any claims related to these Terms must be filed within one year of the disputed event.

16. COMPLAINTS

Complaints must be submitted by the account holder through our official support channels. Our server logs serve as the final authority in resolving disputes.

17. NON-TRANSFERABILITY

Player accounts, winnings, and associated rights cannot be transferred or assigned to third parties.

18. ARBITRATION

All disputes shall be settled exclusively by arbitration in Cyprus in accordance with Cyprus Civil Procedure Rules.

By using Spirit Casino services, players acknowledge they have read, understood, and agreed to these Terms and Conditions in their entirety. For any questions, please contact our support team at [email protected].